Thank you and welcome to thehouse.jo Please read these terms and conditions carefully (the “Terms”).


    By visiting and using our Website, you represent that you have the legal capacity and competence to enter into the terms, conditions, representations and warranties set forth in the Terms; otherwise, please exit the Website.


    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms. By using the Website you acknowledge that you are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and they comply with them. We do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information contained within these pages. Then please do contact us in order to seek verification.


    By making your booking at thehouse.jo , our agreement is a legal contract and unless otherwise confirmed in writing  thehouse.jo  your booking deposit is non-refundable.

    In case of online booking and online payment, you understand that if your online credit card payment has not been successfully executed resulting to a dispute with your credit card company, you hereby authorize thehouse.jo to charge back the unpaid amount to your credit card.

    1. Non-availability of Accommodation

      We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation.  If this was not possible, or unacceptable to you, then we would refund to your credit card all monies paid by you for the accommodation. Our liability would not extend beyond this refund.

    2. Tax And Service Charge

      Please note that all room rates quoted are subject to 10% Service Charge and 16% Sales Tax. Any change in taxation rates with either an increase or decrease will automatically apply to your booking rate.

    3. Cancellation Or Decreasing Of Accommodation Rooms

      Should you wish to cancel or amend the booking arrangements, cancellation fee will apply with consideration to the time of this adjustment:

      In case of no-show, total accommodation cost will be charged equal to the total number of no-shows.

      If you choose to depart before your booked check-out date, you will be charged for the remaining nights.

      The cancellation fees vary according to the number of days prior to the check-in date provided that thehotel.jo is notified of such changes.

    4. Arrival

      Your accommodation will be available to you from 15:00 hours on the day of arrival, unless otherwise arranged. Early check-in shall be subject to availability on complimentary basis.

    5. Late arrival

      Please ensure you contact us no later than 12:00 hours to let us know if you will be arriving later than 10pm on check-in date.  Failure to notify us may result in the room being re-let or the full cost of the room being charged to your credit card.

    6. Departure

      Please be ready to check-out the accommodation by 12:00hours on the day of departure, unless otherwise arranged. We will provide you with an invoice, payable on departure which will include any additional services you may have used during your stay.

    7. Damages and Breakages

      Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice or charge your credit card for repair if the damage or breakage is significant, and we may make an additional charge of [please insert] if you did not report this.


    All materials presented on this Website, unless specifically indicated otherwise, is under copyright to thehouse.jo and or its licensors. The contents of this Website are freely downloadable for browsing purposes only and may not be reproduced in whole or in part or otherwise made available without the prior written consent of thehotel.jo. In addition, none of the materials on this Website may be copied, altered in any way, or transmitted or distributed to any other party without the prior express written permission of thehotel.jo.


    You shall at all times be liable for indemnify and hold harmless thehotel.jo (together with its employees, officers, servants and agents) from and against any and all claims, liability, loss, damages, fines, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by thehotel.jo arising out of or in connection with your stay at thehotel.jo


    By visiting the Website, you hereby acknowledge that the laws of Hashemite Kingdom of Jordan, without regard to principles of conflict of laws, shall govern these Terms and any dispute that may arise to in respect of the same shall subject to the exclusive jurisdiction of Jordan.


    Thehouse.jo may change or modify the Terms from time-to-time without notice other than posting the amended Terms on the Website. The amended Terms will automatically be effective when posted on our Website. Your continued use of our Website after any changes in these Terms shall constitute your consent to such changes. Thehouse.jo reserves the right to change, modify or discontinue, temporarily or permanently, the Website (or any portion thereof), including any and all content contained on the Website, at any time without notice. You agree that thehouse.jo shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website (or any portion thereof).


    You agree to irrevocably indemnify, defend and hold harmless Thehouse.jo and its licensors and each of their respective subsidiaries, affiliates, officers, agents, and employees, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, made by any third-party due to or arising out of submitted material or any other content you submit, post or upload to or transmit through our Website , your use of our Website, your connection to our Website, your violation of these Terms, or your violation of any law or the rights of another. These obligations will survive any termination of your relationship with Thehouse.jo or your use of our Website. Thehouse.jo reserves the right to assume the defense and control of any matter subject to indemnification by you, in which event you will cooperate with Thehouse.jo in asserting any available defenses.


    Thehouse.jo’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.

    Neither the course of conduct and/or course of dealing between the parties nor trade practice shall act to modify any provision of this Agreement.

    Thehouse.jo may assign its rights and duties under this Agreement to any party at any time without notice. Your rights and duties under these Terms are not assignable by you without written consent of Thehouse.jo.

    These Terms do not provide any third party with a remedy, claim, or right of reimbursement.